Gates Open at 4pm for all concerts and end at 1030pm.

For set times for each artist, please refer back to this page nearer to the concerts and also keep an eye on our Facebook Page @HeritageLiveConcerts

Please Note: Due to the nature of live events all timings are subject to change and are approximate. 

Do I need to pre-book tickets?
We expect the Heritage Live concerts to sell out and recommend that you buy your tickets in advance. You can buy your tickets here.

I haven’t received my tickets/confirmation email, who do I contact?
Please contact the ticketing company you brought your tickets from.

Can I get a refund/change the date of my tickets?
Due to the high demand for tickets, the tickets are non-refundable and not interchangeable.

Can I visit in the day and stay for the evening too?
Audley End House will be open during the Heritage Live concerts, however access to the grounds will be limited and opening times may vary. Should you wish to visit the house a seperate ticket will be to be purchased from English Heritage If you wish to attend the Heritage Live concerts, you will need to purchase a ticket in advance from Ticketmaster.

Please Note: All visitors will be asked to leave and re-enter the site for the concerts.

Where can I park?
There is plenty of parking at Audley End House, however we do advise purchasing a parking pass in advance. While purchasing your tickets you will be offered the option to purchase a pass for £4 or alternatively, £5 cash at the concert.

Is there disabled access/facilities?
Please click here for all disabled access information.

Are dogs allowed into the event?
No dogs are allowed at the Heritage Live concerts. Assistance Dogs are welcome. Please click here for all disabled access information.

Can I bring a picnic?
Yes, small picnics can be brought into the concerts (including sealed bottles of water). You are not permitted to bring alcohol into the concerts.

Please note: Bags may be subject to a routine search. Alcohol cannot be brought into the site and if found will be confiscated.

Is there food/drink available to purchase?
Yes, there will be a variety of gormet festival outlets and bars.

Do you cater to special dietary requirements?
Please make the outlet aware of specific allergens or dietary requirements and they will be able to advise you.

Can I bring chairs to sit on?
Yes, you can bring small camping chairs or picnic rugs to the concert. There are also deck chairs available for hire.