Disabled & Access
Please email your query to

PR (inc media accreditations)
Deacon Communications
36-38 Peckham Road, London SE5 8QT
Email: Click Here


In the first instance, please contact your point of purchase regarding any query which will be the Ticket Agent from whom you purchased your ticket. The official ticket agents for HERITAGE LIVE 2018 were:-

TICKETLINE:   0844 888 9991

TICKETMASTER:  0333 321 9999

AXS:   0203 481 55 06

Please note that if you did not purchase your tickets from one of the above official agents, then your tickets have NOT been purchased via a valid or official agent.

Secondary Ticketing agents such as Viagogo are in no way supported by the promoters and if you have purchased tickets via these illegal agents (sometimes known as online ‘ticket touts’) it is at your own risk. You should do your best to speak with them directly and if necessary contact the Government’s Trading Standards Office.


Please keep an eye on the website and official social media channels for any important and up-to-date event information:

Facebook @HeritageLiveConcerts

Twitter @HeritageLiveGCE


Should you wish to contact the promoter directly, please do not attempt to do so by telephone as the promoter is not a public-facing company and does not have customer service telephone lines.

Instead, please email your query to:, or write to: GCE Live, 2 Archer Street, Soho, London W1D 7AW. All queries will be responded to within 14 days.