ERIC CLAPTON

In common with all large-scale outdoor concerts and festivals, food, alcohol and soft drinks must be purchased on site and cannot be brought into the concert arena. Prohibited items will be confiscated upon entry. There will be an array of artisan food traders and bars onsite. Please bring with you an empty reusable container to fill from our numerous free drinking water points. Single use plastics are prohibited (including water bottles) and any bottle (plastic or otherwise) containing any liquid must be emptied before entry.

This is predominantly a 30,000 capacity standing concert event - CAMPCHAIRS ARE NOT PERMITTED. If they so wish, customers are allowed to bring in a picnic blanket, but should be prepared for the fact that the security team may request that its location be moved for the safety of others. Due to the danger of crowd surges in audiences of this size, campchairs are not permitted. However, a limited number of deckchairs (so that their quantity and location can be managed safely) will be available to hire in designated areas in the rear of the arena. There will also be haybales and picnic benches scattered around the edges of the arena for those wishing to sit for short periods. For those who purchase a VIP Package there will be scattered seating in the VIP Guest Area, but seating is not guaranteed – first come first served.

Take advantage of a VIP Package to give you the ultimate experience when visiting the Royal Sandringham Estate (NB. must be purchased on top of your concert ticket):

GOLD VIP PACKAGE

Includes: 1) Guided Tour of Sandringham House, in a pre-booked timeslot between 10am and 4.40pm (you will be asked to book your timeslot when booking your VIP Package), 2) Guaranteed seat in one of two VIP viewing Grandstands with good views of the stage for the concert (NB. seats are unreserved), 3) Luxurious Picnic Hamper for one person, with all products sourced locally from the Sandringham Estate, local farmers & artisan producers (four options: meat-eater, vegetarian, vegan & gluten-free). To view the contents of the hampers, please CLICK HERE 4) Exclusive use of Sandringham Gardens to relax & explore between 10am and 5pm where you can enjoy your hamper, 5) Access to the entire VIP Guest Area throughout the day and evening to enjoy the concert, with VIP toilets, VIP Bars (cards only), a variety of unreserved additional relaxed seating areas (first-come-first-served), scattered on the grass within the VIP compound, plus 'street artist' entertainment. Please note that it's not permitted to take in camp chairs or deckchairs into the VIP Guest Area. 6) Should you wish to stand directly in front of the stage, your Gold VIP Wristband, will give you automatic entry to the Golden Circle. BOOK GOLD VIP PACKAGE

SILVER VIP PACKAGE

Includes: 1) Guided Tour of Sandringham House, in a pre-booked timeslot between 10am and 4.40pm (you will be asked to book your timeslot when booking your VIP Package), 2) Luxury 'Sandringham Cream Tea' mini food package for one person, (two options: meat-eater or vegetarian), 3) Exclusive use of Sandringham Gardens to relax & explore between 10am and 5pm, where you can enjoy your 'Sandringham Cream Tea' package. To view the contents of the Sandringham Cream Tea package, please CLICK HERE, 4) Access to the entire VIP Guest Area throughout the day and evening to enjoy the concert, with VIP toilets, VIP Bars (cards only), a variety of unreserved additional relaxed seating areas (first-come-first-served), scattered on the grass within the VIP compound, plus 'street artist' entertainment. Please note that it's not permitted to take in camp chairs or deckchairs into the VIP Guest Area. BOOK SILVER VIP PACKAGE

BRONZE VIP PACKAGE

Includes: 1) Exclusive use of Sandringham Gardens to relax & explore between 10am and 5pm, 2) Access to the entire VIP Guest Area throughout the day and evening to enjoy the concert, with VIP toilets, VIP Bars (cards only), a variety of unreserved additional relaxed seating areas (first-come-first-served), scattered on the grass within the VIP compound, plus 'street artist' entertainment. Please note that it's not permitted to take in camp chairs or deckchairs into the VIP Guest Area. BOOK BRONZE VIP PACKAGE

NB** Please note that unless you purchase a GOLD VIP PACKAGE, where seating is guaranteed in one of our two grandstands, seating is not guaranteed in the VIP GUEST AREA for Silver or Bronze customers. Whilst there is plenty of scattered, relaxed, unreserved seating in the Guest Area (rattan sofas, chairs, haybales, picnic benches etc), these seating options are occupied on a first-come-first-served basis and there is not enough for all customers. Customers are not permitted to bring in campchairs or deckchairs into the VIP GUEST AREA.

A huge range of glamping options are available for our Heritage Live music festival at Sandringham, allowing you to spend the night (or the whole weekend), in luxury on the Royal Family's Estate.

Your glamping purchase needs to be booked separately to your concert ticket. So first, head over to SEE TICKETS (Click Here) to buy your concert ticket, adding a VIP Upgrade Package if you'd like, and then head back here to book your preferred glamping option.

Choose from a wide range of beautiful canvas units, lodges or Airstreams, for a weekend (or single night) of pure indulgence. On top of your glamping selection, you can expect a first-class service from the PINK MOON team with access to amazing facilities, such as their Olive Garden area which includes a fabulous restaurant, relaxed ambience and a heathy oasis.

CLICK TO BUY GLAMPING

We're delighted to have Big Green Coach back on board as our official travel partner.

Travel sustainably to Heritage Live at Sandringham with like-minded music fans from a pickup location closest to your accommodation. Your carbon-neutral coach will get you to the gates before the music starts and return to your pickup location after the headliners. You won’t need to worry about being the designated driver, pre-ordering taxis or finding alternative forms of transport.

Travel from over 54 locations:

Basildon, Beaulieu Park, Beccles, Billericay, Birmingham, Bishop's Stortford, Boston, Braintree, Bungay, Bury St Edmunds, Cambridge, Chelmsford, Colchester, Coventry, Cromer, Dartford (Bluewater shopping centre), Derby, Dereham, Diss, Downham Market, Ely, Fakenham, Grantham, Great Yarmouth, Harlow, Heacham, Holt, Hunstanton, Huntingdon, Ipswich, King's Lynn, Leicester, London Victoria (Coach station), London O2 (North Greenwich), London (Stratford), Lowestoft, Newmarket, North Walsham, Northampton, Norwich, Norwich (West/ UEA), Norwich East, Norwich North, Nottingham, Old Hunstanton, Peterborough, Sheringham, Swaffham, Thetford, Trumpington, Waltham Cross and Wisbech.

Kings Lynn Service
Kings Lynn is a short distance from Sandringham Estate and is Big Green Coach's nearest pick-up location to the festival site. Multiple outward pick-up times are available and one-way returns are also available to purchase and pre-booking is strongly recommended.

To book your coach transport, please click here: BIG GREEN COACH

For full information on our facilities and various ticket options for Accessible Customers (applicable to all Heritage Live Festivals), please see here: ACCESSIBLE CUSTOMERS

Please note that in common with all events, there are a defined number of tickets available and when they are sold-out, they are sold-out. However, for your information, Heritage Live Festivals allocates considerably more tickets for Access Customers than virtually any other festival, or large music event in the UK.

DISABLED/ ACCESS CAR PARK

We have a number of caravan/ camper van/ motorhome spaces available on the Sandringham Estate for our Heritage Live music festival, which can be booked for a single night, or for the whole 4-day event. Please note that tents are not permitted.

Marked out pitches, with waterpoints, bins and toilets will be provided and customers are permitted to arrive at the site (with their caravan) from 1pm, on the day of your concert (NB. If you book for just one single overnight stay, you must depart by 10am the following morning). Electric hook-up points are available as an optional extra (at an additional charge). Outdoor campfires or open fires of any kind are strictly prohibited.

To Book your caravan pitch, you must do so in advance, via PINK MOON. Please click one of the four options below and then choose 'Campervan Range':

Caravan Pitches to purchase: CLICK HERE

GLAMPING: A huge range of glamping options are available for our Heritage Live music festival at Sandringham, allowing you to spend the night (or whole weekend), in luxury on the Royal Family's Estate. CLICK HERE

CARAVANS: We have a number of caravan/ camper van/ motorhome spaces available on the Sandringham Estate for our Heritage Live music festival, available for single night stays of for the whole 4-day weekend. CLICK HERE

TENTS: Please note that tents are not permitted on the Sandringham Estate.

Local Campsites:

General camping in tents is not permitted on the concert site, but there are numerous campsites in the local area. We advise booking well in advance:

Sandringham Camping and Caravanning Club Site, Sandringham Estate, Coach Road, The, Sandringham PE35 6EA 01485 542555

Sandringham Estate Caravan & Motorhome Club Campsite, Glucksburg Woods PE35 6EZ 01553 631614

Diglea Holiday Park, 32 Beach Rd, Snettisham, King's Lynn PE31 7RA 01485 541367

Four Acres Campsite, 1, Hall Farm Barns, Walton Rd, East Winch, Norfolk PE32 1HH 07538 607130

Four Oaks Camping, Marsh Rd, North Wootton, King's Lynn, PE30 3QJ, 07824 460009

Gatton Waters, King's Lynn PE31 6BZ 01485 600643

Hunstanton Camping & Glamping, S Beach Rd, Heacham, King's Lynn PE31 7BB 01485 571635

Kings Lynn Caravan and Camping Park, Parkside House, New Rd, North Runcton, King's Lynn PE33 0QR 01553 840004

Norfolk Coast B&B's and Camping, 72 S Beach Rd, Heacham, King's Lynn PE31 7BB 01485 571635

Norfolk Nibbles, Pinecones Campsite, King's Lynn PE31 6WL 07895 399041

Pinecones Camping, A149 Dersingham by pass, King's Lynn PE31 6WL 01485 544224

Rickels Camping, Bircham Rd, King's Lynn PE31 8PU 01485 518671

South Beach Farm Camping, 70 S Beach Rd, Heacham, King's Lynn PE31 7BB 07775 322397

Access to the Sandringham concert site via road on concert days will be very busy - we recommend setting off early and being prepared to wait for parking. Leaving the site will also take a considerable time due to the limited road infrastructure surrounding the estate. We request that customers please be patient and respectful to our staff and neighbours when leaving the venue. Please allow at least 120mins to enter and to leave the car parks. Car parks will open from midday (concert arena will open at 2pm).

There is plenty of car parking space in the grounds of Sandringham for the Heritage Live concerts, which will be clearly signposted as you approach the estate.

We do advise purchasing a parking ticket in advance - when purchasing your concert tickets you will be offered the option to also purchase a parking ticket (priced at a discounted advance rate of £15 per vehicle).

It will also be possible to purchase a car park ticket on the evening of your chosen concert when entering the car parks, at a cost of £20 per vehicle (cash or card) .

Sandringham is 6 miles north-east of King's Lynn and is signposted from the A148 Fakenham road and the A149 Hunstanton road.

From KING'S LYNN Railway station, BIG GREEN COACHES will be providing transfers to the concert site, but you must pre-book, by clicking here: BIG GREEN COACHES

AXI CO 01553763888 http://www.taxiko.co.uk/

STEVE'S TAXIS 01485540019 http://www.stevestaxiservice.c...

AWARD CARS 01485542415

CONNECT CARS 01553776633 https://connectcars-taxis.co.u...

KING'S ABBEY 01553 767692 http://www.stationtaxiskingsly...

BEN CARS 01485533290

PAUL CROSS 07769511991

KING'S LYNN TAXIS 01553 763636 http://www.stationtaxiskingsly...

MARK'S TAXIS 07784385845

GARY'S TAXIS 07909698050

A1 CABS 01553772616 fr.yelp.ca

AIRPORT LINK 01553844555 http://www.airportlinktaxis.co...

HALO TAXIS 07926545648 http://www.hellotaxikingslynn....

STATION TAXIS 01553777788

LEE'S TAXIS 07801229718

BARRY'S CARS 01553844080 http://www.barryscars.co.uk/

J&R TRANSPORT 07450284992

GUYAN TRANSPORT 01553776499 http://www.guyan.org.uk/

The nearest train station is King’s Lynn (6 miles approximately), where you can connect to the First bus service.

King’s Lynn train station has the following connections:

• London (Kings Cross): Hourly service to and from King’s Lynn
• Peterborough: Hourly service to and from King’s Lynn
• Norwich: Hourly service to and from King’s Lynn
  Detailed timetables can be found at nationalrail.co.uk

Govia Thameslink Railway (GTR), run trains to King's Lynn Railway Station. This is still an hourly service on weekends and Bank Holidays. qjump.co.uk

Kings Lynn Service
Kings Lynn is a short distance from Sandringham Estate and Big Green Coach's nearest pick-up location. For those travelling to Heritage Live at Sandringham Estate from Kings Lynn, multiple outward pick-up times are available, but you must pre-book, by clicking here: BIG GREEN COACHES

National Cycle Route 1 passes close to Sandringham. View map.

There is a bicycle park on the festival site (at the north end of Red Car Park) where you can secure your bicycle whilst enjoying the concert.

Please enter the site via Red Gate or Blue Gate. The Bicycle Park is marked with a black box on the map below.

If you are walking to the concert, you have a number of options to enter the festival site:/

Walking from DERSINGHAM (north) or WOLFERTON (west) or from PICK-UP DROP-OFF: please walk to the Sandringham Visitor Centre and follow the path past St. Mary Magdalene Church. You will then be directed to enter the concert site via the ‘North Pedestrian Search Lanes’.

Walking from WEST NEWTON (south): please walk to our RED GATE (sometimes referred to by locals as Park Gate) where you will be directed to enter the concert site via the ‘South Pedestrian Search Lanes’.

Walking from ANMER/ FLITCHAM (east): please walk to our BLUE GATE where you will be directed to enter the concert site via the ‘South Pedestrian Search Lanes’.

VISITOR CENTRE: ///shackles.outright.twins

BLUE GATE: ///wider.throw.towel

RED GATE: ///stove.soonest.risen

Please note that dogs are not permitted on the concert site. All assistance dogs are welcome, but please book this in advance by emailing info@heritagelive.net. Please clean up after your dog and do not leave your dog unattended in a car under any circumstances.

Water: Please bring with you an empty reusable container to fill from our numerous free drinking water points. Single use plastics are prohibited (including water bottles) and any bottle (plastic or otherwise) containing any liquid must be emptied before entry.

Umbrellas: You are permitted to bring with you a small umbrella for use in the concert fields, but please avoid large golfing umbrellas and please be mindful of those around you when using your umbrella.

Picnic Blankets & Camping Chairs:

This is predominantly a standing concert event. Customers are allowed to bring in a picnic blanket, but for safety reasons, campchairs are not permitted. Some deckchairs will be available to hire in designated areas in the rear of the arena. There will also be haybales and picnic benches scattered around the edges of the arena for those wishing to sit for short periods. For those who purchase a VIP Package there will be scattered seating in the VIP Guest Area, but seating is not guaranteed – first come first served.

Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.

Prohibited items & General Info:

In common with all large-scale outdoor concerts and festivals, food, alcohol and soft drinks must be purchased on site and cannot be brought into the concert arena. Prohibited items will be confiscated upon entry.

Water: Please bring with you an empty reusable container to fill from our numerous free drinking water points. Single use plastics are prohibited (including water bottles) and any bottle (plastic or otherwise) containing any liquid must be emptied before entry.

You are permitted to bring with you a small umbrella for use in the concert fields, but please avoid large golfing umbrellas and please be mindful of those around you when using your umbrella.

As we cannot always rely on British weather, please make sure you have appropriate clothing fit for rain or shine. The concert arena is set within a natural environment with grass underfoot so please ensure appropriate footwear is worn.

Single-use plastics are prohibited. Please bring a re-usable container to fill from our numerous free drinking water points.

This is predominantly a standing concert event. Customers are allowed to bring in a picnic blanket, but for safety reasons, campchairs are not permitted. Some deckchairs will be available to hire in designated areas in the rear of the arena. There will also be haybales and picnic benches scattered around the edges of the arena for those wishing to sit for short periods. For those who purchase a VIP Package there will be scattered seating in the VIP Guest Area, but seating is not guaranteed – first come first served.

Glass is not allowed into the concert arena.

It is strictly prohibited to bring into the venue any weapons, knives, guns, sharp objects, alcohol, illegal substances, legal highs, fireworks, pyrotechnics, sparklers, fires, BBQs, smoke bombs, confetti canons, air horns, lasers or flares.

Bags larger than A3 will not be permitted. All bags will be searched at dedicated security points. Personal searches may also be conducted at this point.

Animals, with the exception of assistance dogs, are not permitted.

Drones are strictly prohibited.

Commercial or professional photography, videography or dronography is strictly prohibited.

Tickets provide access to the event listed on your ticket only. Access to any other area of the Sandringham Estate or any other event taking place on site is not permitted.

Please place any rubbish in the bins provided or take it away with you. Anyone found to be disrespecting the Estate will be evicted.

> In common with all large-scale outdoor concerts and festivals, food, alcohol and soft drinks must be purchased on site and cannot be brought into the concert arena. Prohibited items will be confiscated upon entry.

> Please bring with you an empty reusable container to fill from our numerous free drinking water points. Single use plastics are prohibited (including water bottles) and any bottle (plastic or otherwise) containing any liquid must be emptied before entry.

> Camping in tents is prohibited anywhere on the Royal estate, but we have various glamping options available to purchase, via Pink Moon, as well as caravan pitches. CLICK HERE

> Camping chairs cannot be brought into the concert arena, for safety reasons (due to the possibility of crowd surges). There will be picnic benches and hay bales scattered around the edges of the concert arena and also placed within the Food Village and Craft Village (where deck chairs can also be hired). For those who have purchased VIP tickets, there will also be some relaxed (unreserved) scattered seating withing the VIP Compound.

> Children under 14 must be accompanied by an adult.

> There is plenty of car parking available at Sandringham, which is charged at £15 per car (advance discounted rate when booking your concert ticket) or at £20 per vehicle (cash or card) when purchasing your car park ticket upon entering the car parks on the day of the event.

> Please allow plenty of time for your journey to and from the venue as the local road infrastructure is very limited and there are likely to be some delays. We request that customers please be patient and respectful to our staff and neighbours when leaving the venue. Please allow a maximum of 120mins to enter and to leave the car parks. Car parks will open from midday (concert arena will open at 2pm).

> Please do not set-off to the concert without having first arranged how you are going to get home.

> Concert Car parking will be clearly signposted but please use Postcode PE31 6AZ on your SAT NAV, heading for the village of WEST NEWTON.

> Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.

> We have a limited number of caravan/ camper van/ motorhome spaces available on the Sandringham Estate. Pleases book via Pink Moon. Please note, that tents are not permitted. CLICK HERE

>The promoter reserves the right to evict any person from the event whom it deems to be acting inappropriately or offensively, or who is showing a lack of respect to the estate, its crew or staff.

> To book coach transport, to and from the concert, please click here: BIG GREEN COACHES

> Heritage Live strives to create an open and safe space at our festivals; we operate a zero-tolerance policy to harassment, racism, homophobia, transphobia, sexism, ageism and any form of discrimination. If you ever see any behaviour that has no place at our event, please tell a member of crew or staff immediately. We will do our best to deal with it and remove any offending individuals.