VIP GUEST AREA
Take advantage of a VIP Ticket (purchased on top of your concert ticket) which entitles you to the facilities of the VIP GUEST AREA.
> VIP toilets, VIP Bar (cards only), unreserved additional relaxed seating areas, plus picnic benches scattered on the grass within the VIP compound, plus 'street artist' entertainment.
> VIP ticket holders will also have early access to the concert arena, when possible.
ACCESS/ DISABLED CUSTOMERS
For discounted Accessible tickets, please purchase your tickets online at AXS Ticketing. Please note that if you also require a space on our Access Viewing Platform (AVP) and/or a space in our disabled car parks, you MUST book this option when buying your concert tickets via AXS Ticketing. Spaces on the AVP and within the Disabled Car Parks cannot be booked separately, or at a later date. Please note these tickets are sold on a first-come-first-served basis.
Access Toilets will be provided in the main arena and within the AVP compound.
In addition, ‘Vehicles for Change’ will be providing one of their vehicles for individuals who require either a changing bench and/or hoist or where more space for wheelchair users to access the toilet is needed. The vehicle has either a tail-lift or side-lift with large opening doors which enable the wheelchair user to move straight into the toilet and washroom space. Inside, there is plenty of room for carers or family members who may need to assist or accompany the user. There is a sink at wheelchair height, a toilet with drop down grab rails at either side, a full sized (6 ft) free standing and height adjustable changing bench and an electric ceiling tracked hoist which is compatible with all loop slings. They all have heating and consumables such as wipes and disposable gloves and a bin for waste will be provided.
CAR PARKING / TRANSPORT
Please note that car parking tickets can be purchased in advance when you book your concert ticket, via our many ticket agents. Car parking tickets can also be purchased on the night for £10 per car (cash or card). Please be aware that the road infrastructure surrounding Englefield is very limited, so please allow plenty of time for your journey to and from the venue. Please be patient and respectful to our staff and neighbours. Please allow up to 90mins to enter and leave the car parks. For more information, please refer to the GETTING HERE section of ENGLEFIELD HOUSE.
FOOD & ALCOHOL
Food, alcohol and other drinks must be purchased on site. Single-use plastics are prohibited. Customers are not permitted to bring food or alcohol onto the concert site and will be confiscated upon entry if found in your bag. Please note that any food or beverages must only be purchased from official vendors located within the Englefield concert Arena.
CHILDREN
Children aged 14 and under may purchase a Child Ticket (proof may be required upon entry). All children must be accompanied by an adult. Under 5’s free (no ticket required
CAN I STAY ON THE ESTATE?
There are no facilities for camping, caravans or campervans on the Englefield Estate and please note that vehicles are not permitted to remain in the concert car park overnight.
For more information on camping and caravan sites in Berkshire, please visit the official tourist website for South East England: https://www.visitsoutheastengland.com/accommodation.
E-TICKETS
Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.
WHAT ELSE SHOULD I KNOW?
Food, Alcohol and other drinks must be purchased on site and will be confiscated upon entry if found in your bag.
Single-use plastics are prohibited
All tickets purchased as 'General Admission Standing', are standing / sitting on grass.
You are allowed to bring in a camping chair and deck chairs will be available to hire on the evening at £10 each.
Children under 18 must be accompanied by an adult.
If relevant, Covid-19 guidance and regulations with regards to social distancing will apply.
Please be aware that the road infrastructure surrounding Englefield is very limited, so please allow plenty of time for your journey to and from the venue. Please be patient and respectful to our staff and neighbours. Please allow up to 90mins to enter and leave the car parks.
Please note that vehicles are not permitted to remain in the concert car park overnight.
Please do not set-off to the concert without having first arranged how you are going to get home.
Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.
Please note that dogs are not allowed onsite (except Guide Dogs). Please note that the promoter has the right to change the line-up.
CHARITIES/ FUNDRAISING
100% of the profit from Flackstock will be applied (FN1) for the benefit of the following charities in equal shares: 25% to Choose Love, a restricted fund under the auspices of under the auspices of Prism the Gift Fund (registered charity number 1099682); 25% to Samaritans (registered charity number 219432); 25% to Mind (The National Association for Mental Health) (registered charity number 219830); and 25% to The Charlie Waller Trust (registered charity number 1109984). The total donation to each of these charities is expected to be £25,000.
The donation will be made to Prism the Gift Fund (registered charity number 1099682), a Donor Advised Fund, on terms that the funds are to be applied/transferred for the benefit of the charities listed above.