ELBOW

Take advantage of a VIP Ticket (must be purchased on top of your concert ticket) which entitles you to the facilities of the VIP GUEST AREA.

> VIP toilets, VIP Bar (cards only), a variety of unreserved relaxed seating zones (please note that seats are first-come-first-served), plus 'street artist' entertainment.

> VIP ticket holders will also have early access to the concert arena, when possible.

For full information on our facilities and various ticket options for Accessible Customers (at all Heritage Live shows), please see here: ACCESSIBLE CUSTOMERS

Please note that a picnic in a small rucksack is permitted. No alcohol, soft drinks, plastic water bottles or knives are permitted within the bag. To reduce waste at the site we strongly discourage single use plastics being brought in. There will be a wide variety of bars and artisan food traders on site.

Restricted items will be confiscated if found in your bag upon entry. There will be an abundance of bars and food outlets on site.

You are allowed to bring in a camping chair and deck chairs will be available to hire on the evening at £10 each. However, please note that these can only be used in the REAR of the ARENA and you will be prevented from placing them in the front arena, where it is likely to be very busy. There will also be picnic benches and hay bales scattered around the rear edges of the concert arena). For those who have purchased VIP tickets, there will also be some relaxed (unreserved) scattered seating withing the VIP Compound.

Please note that car parking tickets can be purchased in advance when you book your concert ticket, via our many ticket agents. Car parking tickets can also be purchased on the night for £10 per car (card or cash). Please be aware that the road infrastructure surrounding Audley End is very limited, so please allow plenty of time for your journey to and from the venue. Please be patient and respectful to our staff and neighbours and please allow up to 90mins for entering and leaving the car parks. For more information, please refer to the GETTING HERE section of AUDLEY END.

Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.

Children aged 14 and under may purchase a Child Ticket (proof may be required upon entry). All children must be accompanied by an adult. Under 5’s free (no ticket required).

There are no facilities for camping, caravans or campervans on the Audley End Estate and please note that vehicles are not permitted to remain in the concert car park overnight.

For more information on camping and caravan sites in Essex and Cambridgeshire, please visit the official tourist website for South East England: https://www.visitsoutheastengland.com/accommodation.

You are allowed to bring small umbrellas into the concert, but please be mindful of those around you when using them.

As we cannot always rely on British weather, please make sure you have appropriate clothing fit for rain or shine.

The concert arena is set within a natural environment with grass underfoot so please ensure appropriate footwear is worn – leave your high heels at home!

Glass is not allowed into the concert arena

It is strictly prohibited to bring into the venue any weapons, knives, guns, sharp objects, alcohol, illegal substances, legal highs, fireworks, pyrotechnics, sparklers, fires, BBQs, smoke bombs, confetti canons, air horns, lasers or flares.

All bags will be searched at dedicated security points. Personal searches may also be conducted at this point.

Alcohol and other soft drinks cannot be brought into the concert arena and will be confiscated if found in your bags or on your person.

Animals, with the exception of assistance dogs, are not permitted.

Drones are strictly prohibited.

Commercial or professional photography, videography or dronography is not permitted.

Please place any rubbish in the bins provided or take it away with you.

Access to the Audley End concert site via road on concert days will be very busy - we recommend setting off early and being prepared to wait for parking. Leaving the site will also take a considerable time due to the limited road infrastructure surrounding the estate. We request that customers please be patient and respectful to our staff and neighbours when leaving the venue. Please allow a maximum of 90mins to enter and to leave the car parks.

There is plenty of car parking space in the grounds of Audley End for the Heritage Live concerts but we do advise purchasing a parking ticket in advance - whilst purchasing your concert tickets you will be offered the option to also purchase a parking ticket (priced at £10 per car) to give you fast-track entry into the car-parks upon arrival. It will also be possible to purchase a car park ticket (cash only) on the evening of your chosen concert.

1 mile west of Saffron Walden on B1383 (M11 exit 8 or 10)
Sat Nav Postcode: CB11 4JF

• 24/7 Taxis: 01279 661111 Web: http://24x7stansted.com/
• Abel Cars: 01799 513313 / http://www.abelcars.co.uk/
• Audley End Taxi Rank: 01799 542001
• Audley End Station Taxi Cab: 01799 668166
• Audley End Chauffeurs & Taxi Services: 01799 543311
• Bishop's Stortford Taxis: 01279 755300 Web: http://www.stansted-taxis.com/
• Cam Cab: 01223 704704 Web: http://www.camcab.co.uk/
• Cambridge City Taxis: 01223 832832 Web: https://www.cambridgecitytaxis.co.uk/
• Crocus Cars: 01799 525511 Web: https://www.crocuscars.co.uk/
• Kevin Cordall 5 Star Taxis: 01799 522445 Web: http://fivestarsaffronwalden.co.uk/
• M Taxi: 07809 769062 / https://m-taxi.co.uk/
• Omega Taxis: 01279 655444
• Panther Taxis: 01223 715715 Web: https://www.panthertaxis.co.uk/
• Peach Cars: 07788 990189
• Safe Cars Premier Taxi & Chauffeur Services: 01799 522226
• Saffron Walden Wheel Chair Taxi: 01799 543311
• Saffron Walden Chauffeurs: 01799 500548
• Saffron Walden Taxi Runs: 01799 542001
• Saffron Walden Taxis: 01779 9541621 Web: https://saffron-walden-taxis.business.site/
• Select Cars Audley End: 01799 525500 / http://www.selectcarssaffronwalden.co.uk/
• Sewell Cars: 01799 501636
• Taxi Cabs Saffron Walden : 07700 000001
• Taxis Saffron Walden: 01799 522226 Web: https://www.safe-cars.co.uk/
• Walden Cabs: 01799 500500 Web: http://www.waldencabs.co.uk/contactuswaldencabs.html

Audley End railway station is 1.3 miles from the concert site and takes 5-10 minutes in a taxi.

Please Note: Footpath is beside a busy, unlit, main road, so we strongly advise booking a taxi from one of the firms listed above, in advance of the concert evening

To Book Train tickets:

Personal: Trainline

Business: Trainline Business

> Alcohol and soft drinks must be purchased on site and cannot be brought into the concert arena. Prohibited items will be confiscated upon entry.

> You are welcome to bring a camping chair, rug and small picnic

> Small umbrellas are permitted, but please be mindful of others when using them

> Please note that a picnic in a small rucksack is permitted. No alcohol, soft drinks, plastic water bottles or knives are permitted within the bag. To reduce waste at the site we strongly discourage single use plastics being brought in. There will be a wide variety of bars and artisan food traders on site.

> All tickets purchased as 'General Admission', are standing / sitting on grass. Deck chairs will be available to hire on the evening at £10 each.

> Single-use plastics are prohibited. Please bring a reusable bottle/ cup which can be refilled at our free water points

> Children under 18 must be accompanied by an adult.

> There is plenty of car parking available, charged at £10 per car (cash or card), but please allow plenty of time for your journey to and from the venue as the local road infrastructure is very limited and there are likely to be some delays. We request that customers please be patient and respectful to our staff and neighbours when leaving the venue. Please allow a maximum of 90mins to enter and to leave the car parks. Car parks will open from midday (concert arena will open at 3pm).

> Please do not set-off to the concert without having first arranged how you are going to get home.

> We recommend bringing a torch with you in case you need it on your way home.

> Please download your E-tickets to your mobile phone (or print them off) before leaving for the concert, as Wi-Fi and 4G signals are very limited onsite.

Please note that the promoter has the right to change the supporting line-up.